Roughly two months ago I picked up a magazine which boasted 15 easy steps to take your finances to the next level. Not so much intrigued, as bored out of my mind at work, I thumbed through the glossy pages until I found the list. One of the steps listed visiting the website SmartyPig.com which was the new way to hold a savings account. My interest was sparked, when I returned home that evening I hopped online to do a little more reading on this “too-goo-to-be-true” gift from the banking world. The reviews and articles tended to lean towards the positive side, so I decided to open an account. After completing the lengthy application process I was told that it would take 2-3 days to verify my account. After one week I logged onto the website to fill out the contact form, the submit button did not work. I could fill out the form but it would not actually submit the form. Frustrated I left it alone and opened a savings account with USAA (the most reliable bank that I have had the pleasure of working with). It was not until two months had gone by and an event had called me to open a fundraising account, which people could watch the progress on & donate to, that I re-considered my application.
I signed onto SmartyPig.com and was again greeted with the “your registration is pending and may take up to 2-3 business days to be processed” message. Annoyed, I called their customer service line since the contact form submit button had yet to be fixed. The apathetic representative sounded so miserable that I almost wanted to apologize for calling. She said that I should have received a verification letter shortly after I registered & it was now too late for her to re-send the letter since I was approaching my 60 day application limitation. My only option was to start the entire thing over again. FML.
She has decided that the carpets in my husband’s car were all missing something. Her vomit. Fortunately she quickly rectified our oversight by making it her mission to cover ever region during our 40 minute car ride home from the breeder’s.